Updated 04/14/2024

SECTION 1 – SCOPE OF APPLICATION

These General Terms and Conditions of Sale (hereinafter referred to as “GTCS”) apply, without restriction or reservation, to all purchases of the following services:

  • Semi-permanent make-up
  • Beauty services
  • Portrait PRESTIGE

As offered by the Service Provider to non-professional customers (“Customers”) on the belecolukso.com website.

The main features of the Services are presented on the belecolukso.com website.

The customer must read them before placing an order. The choice and purchase of a Service are the sole responsibility of the Customer.

These terms and conditions are available at all times on the belecolukso.com website and shall prevail over any other document.

The Customer declares that he/she has read and accepted these GTC by ticking the appropriate box before placing an order on the belecolukso.com website.

In the absence of proof to the contrary, the data recorded in the Service Provider's computer system constitutes proof of all transactions concluded with the Customer.

The Service Provider's contact details are as follows:

BELECO & LUKSO, SAS

Share capital of 1,000 euros

Registered with the RCS of Nanterre, under number 985007301

26 rue de Suresnes 92000 Nanterre

Mail : [email protected]

Customs duties or other local taxes or import duties or state taxes may be payable. Customs duties or other local taxes, import duties or state taxes may be payable, and are the sole responsibility of the customer.

ARTICLE 2 – PRICING

The Services are provided at the rates in force on the belecolukso.com website at the time the order is registered by the Service Provider.

Prices are given in Euros and include VAT.

Les tarifs tiennent compte d'éventuelles réductions qui seraient consenties par le Prestataire sur le site belecolukso.com.

These prices are firm and non-revisable during their period of validity, but the Service Provider reserves the right to modify them at any time outside their period of validity.

Prices do not include processing, shipping, transport and delivery charges, which are invoiced in addition, under the conditions indicated on the site and calculated before the order is placed.

The payment requested from the Customer corresponds to the total amount of the purchase, including these charges.

An invoice is drawn up by the Service Provider and sent to the Customer when the ordered Services are provided.

ARTICLE 3 – ORDERS

It is up to the Customer to select on the belecolukso.com website the Services he wishes to order, according to the following modalities:

The customer chooses a service and places it in his basket, which he can delete or modify before validating and accepting his order and accepting these general conditions of sale. He will then provide his contact details or log in to his customer area. After validation of the information, the order will be considered definitive and will require payment by the customer according to the terms and conditions.

The sale will not be considered valid until full payment has been received. It is the Customer's responsibility to check the accuracy of the order and to report any errors immediately.

Any order placed on the belecolukso.com website constitutes the formation of a contract concluded remotely between the Customer and the Service Provider.

The Service Provider reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.

The customer can follow the progress of his order on the site.

ARTICLE 4 – TERMS OF PAYMENT

The price is paid by secure payment as follows:

  • Payment by credit card
  • PayPal
  • Electronic payment (Apple Pay, Google Pay, Stripe…)
  • In cash

The price is payable according to the following conditions and schedule:

Depending on the services provided :

  • Cash when booking online
  • 30% deposit on booking, balance on day of service
  • Payment in three or four instalments, free of charge, offered and managed by PayPal and Klarna
  • Payment in three or four instalments free of charge for purchases over €200, offered and managed by PayPal and Klarna

In the event of late payment and payment of sums due by the Customer after the above-mentioned deadlines, and after the payment date shown on the invoice sent to the Customer, late payment penalties calculated at the legal rate applicable to the amount (including VAT) of the purchase price shown on the said invoice, will be automatically due and payable to the Service Provider, without any formality or prior notice.

Late payment will result in the immediate payment of all sums due by the Customer, without prejudice to any other action that the Service Provider may take against the Customer in this respect.

In addition, the Service Provider reserves the right to suspend or cancel the provision of the Services ordered by the Customer in the event of non-compliance with the above payment conditions.

Payment data is exchanged in encrypted mode using the protocol defined by the approved payment service provider for banking transactions carried out on the belecolukso.com website.

Payments made by the Customer will only be considered final once the amounts due have been received by the Service Provider.

The Service Provider shall not be obliged to provide the Services ordered by the Customer if the Customer does not pay the Service Provider in full in accordance with the above conditions.

In the event of cancellation of the appointment by the Customer less than 24 working hours before the date of the appointment, the 30% deposit will be retained by the Service Provider. The customer will have 2 months to reschedule a new appointment in agreement with the salon.

ARTICLE 5 – SUPPLY OF SERVICES

The Services ordered by the Customer will be provided as follows:

Semi-permanent make-up and beauty services.

The said Services will be provided within a maximum period of The services will last between 15 minutes and 3 hours from the final validation of the Customer's order, under the conditions set out in these GTC, at the address indicated by the Customer when placing the order on the belecolukso.com website.

The Service Provider reserves the right to subcontract or outsource the performance of the Services ordered, without the Customer's prior consent.

The photos used on the belecolukso.com website are for information purposes only. Results may vary from one individual to another. There is no obligation of result, but rather a commitment of means.

Portrait PRESTIGE

The “Portrait PRESTIGE ” is a service offered by BELECO & LUKSO consisting of a Hollywood-style black and white photo shoot. This session, held in the BELECO & LUKSO studio, is scheduled according to availability and lasts a maximum of 30 minutes. At the end of the session, a take is selected in agreement with the customer. The photos are then retouched by computer within a maximum of 30 days. A framed paper print is then sent by post within a maximum of 45 days.

It is important to emphasize that, in accordance with the legal principles governing this service, BELECO & LUKSO has no obligation of result, but rather a commitment of means. The Service Provider is responsible for performing the service in a professional manner and in accordance with current standards, without guaranteeing a specific result.

BELECO & LUKSO remains the exclusive owner of the photos taken for this service. Customers benefit from unlimited printing rights on photos. However, any new print run required by the customer will be subject to an additional payment, the amount of which is defined in the current price list.

This service is subject to the same General Terms and Conditions of Sale (GTCS) as the other services offered by BELECO & LUKSO, and customers are invited to familiarize themselves with them before placing an order.

Free “Avatar 3D” service

BELECO & LUKSO offers the free “Avatar 3D” online avatar creation service in partnership with Ready Player Me (RPM). This service lets users create their own 3D avatar in a fun, personalized way.

It's important to note that the entire process, including the creation, management and storage of 3D avatars, is fully supported by RPM. BELECO & LUKSO acts solely as an intermediary facilitating access to this service for its customers.

From a technical point of view, RPM is responsible for all operations related to the avatar creation platform, including data security and server management. As an intermediary, BELECO & LUKSO cannot be held responsible for any technical malfunction or loss of data occurring during use of the service.

From a legal standpoint, RPM is also responsible for ensuring that the creation and use of avatars comply with current laws and regulations, particularly with regard to image rights and the protection of personal data. BELECO & LUKSO declines all responsibility for any violation of these laws by RPM or by users of the service.

As far as data hosting is concerned, RPM handles the secure storage of 3D avatars on its own servers, in compliance with current security standards. BELECO & LUKSO has no control over these hosting operations and cannot be held responsible for any breach of data security that may occur.

In conclusion, BELECO & LUKSO simply offers easy access to RPM's free “Avatar 3D” service, without any direct involvement in its technical, legal or hosting management. Users are invited to consult RPM's terms and conditions and privacy policy for any questions relating to the use of this service.

ARTICLE 6 – RIGHT OF WITHDRAWAL

In accordance with the provisions of article L. 221-18 of the French Consumer Code, the Customer has a right of withdrawal of fourteen calendar days from the date of validation of the order to exercise his right of withdrawal from the Service Provider without having to justify his decision or pay any penalty, for the purpose of exchange or reimbursement, provided that the products are returned in their original packaging and in perfect condition within 14 days of notification to the Service Provider of the Customer's decision to withdraw.

The right of withdrawal does not apply to services that have already been provided, in particular for health and safety reasons.

ARTICLE 7 – LIABILITY OF THE SERVICE PROVIDER – GUARANTEES

The Service Provider guarantees, in accordance with legal provisions and without additional payment, the Customer against any lack of conformity or latent defect resulting from a design or manufacturing fault in the Services ordered under the following terms and conditions:

The Service Provider does not guarantee the results of the services, but undertakes to provide the services in a professional manner and in accordance with current standards.

ARTICLE 8 – PERSONAL DATA

The Customer consents to the use of his/her personal data for marketing and commercial purposes. In accordance with current national and European regulations, you have the right to permanent access, modification, rectification, opposition, portability and limitation of the processing of information concerning you. This right may be exercised under the terms and conditions defined on the belecolukso.com website.

ARTICLE 9 – INTELLECTUAL PROPERTY

All content on the belecolukso.com website, including but not limited to graphics, images, text, videos, animations, sounds, logos, gifs and icons, as well as their layout, is the exclusive property of BELECO & LUKSO, with the exception of trademarks, logos or content belonging to other partner companies or authors.

Any reproduction, distribution, modification, adaptation, retransmission or publication, even partial, of these different elements is strictly forbidden without the express written consent of BELECO & LUKSO. This representation or reproduction, by any means whatsoever, constitutes an infringement punishable by articles L. 335-2 et seq. of the French Intellectual Property Code. Failure to comply with this prohibition constitutes counterfeiting, which may give rise to civil and criminal liability on the part of the counterfeiter. En outre, les propriétaires des contenus copiés pourraient intenter une action en justice à votre encontre.

BELECO & LUKSO is identically the owner of the “database producers' rights” referred to in Book III, Title IV, of the French Intellectual Property Code (law no. 98-536 of July 1, 1998) relating to copyright and databases.

ARTICLE 10 – FORCE MAJEURE

BELECO & LUKSO may not be held liable if the non-performance or delay in the performance of any of its obligations described in these GTC is due to force majeure. Force majeure is defined as any external, unforeseeable and irresistible event within the meaning of article 1148 of the French Civil Code.

ARTICLE 11 – PARTIAL NULLITY

If one or more of the provisions of these GTC are held to be invalid or declared as such in application of a law, regulation or following a final decision by a competent court, the other provisions will retain all their force and scope.

ARTICLE 12 – NON-WAIVER

The fact that one of the parties does not avail itself of a breach by the other party of any of the obligations referred to in these GCS shall not be interpreted for the future as a waiver of the obligation in question.

ARTICLE 13 – APPLICABLE LAW AND JURISDICTION

These General Terms and Conditions of Sale and the transactions arising from them are governed by and subject to French law.

Any dispute that cannot be settled amicably will be submitted to the competent French courts.

APPENDIX: WITHDRAWAL FORM

(To be completed and returned only if the Customer wishes to withdraw from the contract)

To the attention of [insert name, geographical address and, where available, fax number and e-mail address]:

I/We () hereby notify you () of my/our () withdrawal from the contract for the sale of the goods ()/provision of the services (*) below:

Ordered on ()/received on () :

Name of consumer(s) :

Address of consumer(s) :

Date :

(*) Delete as appropriate.